Author Archives: Nick
DOCSIS Events
This document gives an overview of common DOCSIS events one might encounter within a cable modem’s DOCSIS event logs and gives a brief explanation of what each event means. The information here is a collection from different sources such as The … Continue reading
Useful Links
HighSpeed.Tips Diagnostic Script Speed Tests Name Notes Mobile Friendly speedtest.net IOS/Android App performance.cira.ca Yes testmy.net Not reliable Yes bandwidthplace.com Closest server is NY Yes fast.com Powered by Netflix Yes speedof.me Yes Diagnostic Tools Name Description DSLReports Tools … Continue reading
Wireless (802.11) Troubleshooting
Contents Potential Symptoms Low bandwidth / High Ping / Packet Loss Intermittent Service Low Range Unable to Connect to Wi-Fi (Gathering Network Requirements / Other Error) SSID isn’t listed Can’t remember WPA key Also: Environmental Factors General Advice Low bandwidth / … Continue reading
VOIP Codec Information
Codec Bitrate (kbps) Notes PCMU u-law g711u 64 High Quality / Bandwidth Default Codec in most ATAs PCMA a-law g711a 80-96 High Quality / Bandwidth g723 24-40 g729 8 g726 32 iLBC 8 GSM 13 Default Zoiper Codec Note: If connecting with … Continue reading
DSL Modems
Brand Address Username Password Notes Emulator Siemens 192.168.254.254 Asks to set credentials upon first login Speedstream 4100 Thompson 192.168.1.254 10.0.0.138 (old) admin <blank> ST516 ST546 TG585v8 Comtrend 192.168.1.1 root 12345 CT-5072T Ovislink 192.168.1.1 root root TP-Link 192.168.1.1 admin admin All … Continue reading
Cable Hardware
This is a list of images and descriptions of hardware used in cable internet connections. Pedestal (Ped) Pedestal / Ped: Some sort of enclosure which contains a Tap. Usually mounted on the side of an apartment building or a stub in someone’s … Continue reading
SmartRG SR505n Configuration
How to configure a SmartRG SR505n SR505n UI Emulator
DSL Line Statistics
In the web interface of your DSL modem, (Often accessible even when in bridge mode) you can find information regarding the quality of connection to your DSL provider. Here is the information generally available to the end user: Item Name … Continue reading
Advanced Internet Troubleshooting
Slow Browsing Perform speed test to eliminate potential for ‘perceived’ slow speeds Check Line Stats/RF values Perform Factory Reset on Cable Modem (Not DSL) Check Ethernet/Wifi Connection speed Check for Packet Loss Isolate Packet Loss Replace Physical connections Bypass troublesome … Continue reading
DSL Setup Instructions
ADSL Information ATM Interface atm0/(0_0_0.35) VPI: 0 VCI: 35 802.1q priority: -1 802.1q VLAN ID: -1 VDSL Information PTM Interface ptm0/(0_0_1.35) 802.1P: 1 VLAN ID: 35 SmartRG SR505n Configuration Walkthrough