Author Archives: Nick
General Internet Troubleshooting
What is required for “Internet” to work? Physical Connection: Ethernet / Wi-Fi Check: Fix Modem Lights Router Lights Ethernet/Wireless Adapter Status No Online: -Fix RF No DSL: -Fix Sync No Link/Network Cable unplugged: -Check Ethernet cable -Try different device/port -Ethernet Drivers IP Address … Continue reading
VOIP ATAs / Adapters
Name IP Username Password Emulator Notes Grandstream HT Series ***02 admin admin HT701 HT812 Cisco 192.168.15.1 ****-210# admin admin SPA122 SPA2102 ****-73738# to Reset model #-R is locked Linksys SB2101 **** 110# user: admin 3 potential passwords: admin T4ic39MQp40Ty03uR6Dsv2L8 A8et9JDP35z3C92Lc71Ew6Hk53tuI4bS … Continue reading
Digital Phone / VOIP Troubleshooting
Contents: Unable to Make Calls No Dial Tone / No Sound on Phone Unable to Receive Calls “The Account is Already in Use” “Call is not Covered by your Tariff Plan” No Caller ID Device Not Registered Bad Quality of … Continue reading
Cable RF Specifications & Troubleshooting
Name Thresholds Description Frequency DOCSIS 2.0 88-860Mhz Downstream 5-42Mhz Upstream DOCSIS 3.0 108 to 10002Mhz Downstream 5-88Mhz Upstream Frequency at which each Channel is connected to Down/Forward Power (dBmV) -11 to 11 (Rogers) -15 to 15 (Cogeco) -10 to … Continue reading
DNS Servers
Level 3 Communications 4.2.2.1 4.2.2.2 Google 8.8.8.8 8.8.4.4 2001:4860:4860::8888 2001:4860:4860::8844 OpenDNS 208.67.222.222 208.67.220.220 Bell 207.236.176.30 207.236.176.21 Rogers 64.71.255.198 64.71.255.202 Execulink 199.166.6.5 TekSavvy 206.248.154.22 206.248.154.170 76.10.191.198 76.10.191.199 eBox 69.28.239.8 69.28.239.9 74.116.184.8 Eastlink 24.222.0.33 24.222.0.5 Start.ca 64.140.114.21 64.140.114.22 64.140.114.23 – These are … Continue reading
Router Emulators
Brand Name IP Username Password Emulator Apple 10.0.1.1 No Web Access Airport Utility Asus 192.168.1.1 192.168.50.1 router.asus.com admin admin Old Interface RT-N10E RT-N12 RT-N16 RT-N56U New Interface RT-AC5300 Belkin 192.168.2.1 <blank> <blank> <blank> admin All Buffalo 192.168.11.1 admin password Unavailable … Continue reading