Category Archives: Internet

All information that pertains to general internet troubleshooting.

Current Outages

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Tracking Bandwidth

With Internet plans that limit the amount of bandwidth usable per day / month it may be important to be able to track the amount of bandwidth Some operating systems come with utilities to track bandwidth: OSX Activity Monitor https://support.apple.com/en-ca/HT201464 Windows 8/10 Task … Continue reading

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Internet Questions

Post any assorted internet questions here Such as: Question: How do I obtain a new IP Address? Answer: DSL -> Re-authenticate your PPPoE session Cable -> Change your WAN MAC address on your router/connected device

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Automated Internet Diagnostics

Download the Diagnostic Script This application collects necessary information in order to diagnose network connection problems and sends the results to a user specified email address for review as well as displays them in a formatted html page to the … Continue reading

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Useful Links

HighSpeed.Tips Diagnostic Script   Speed Tests  Name Notes  Mobile Friendly speedtest.net IOS/Android App performance.cira.ca Yes testmy.net Not reliable Yes bandwidthplace.com Closest server is NY Yes fast.com  Powered by Netflix Yes speedof.me Yes Diagnostic Tools     Name Description DSLReports Tools … Continue reading

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Wireless (802.11) Troubleshooting

Contents Potential Symptoms Low bandwidth / High Ping / Packet Loss Intermittent Service Low Range Unable to Connect to Wi-Fi (Gathering Network Requirements / Other Error) SSID isn’t listed Can’t remember WPA key Also: Environmental Factors General Advice Low bandwidth / … Continue reading

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Advanced Internet Troubleshooting

Slow Browsing Perform speed test to eliminate potential for ‘perceived’ slow speeds Check Line Stats/RF values Perform Factory Reset on Cable Modem (Not DSL) Check Ethernet/Wifi Connection speed Check for Packet Loss Isolate Packet Loss Replace Physical connections Bypass troublesome … Continue reading

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General Internet Troubleshooting

What is required for “Internet” to work? Physical Connection: Ethernet / Wi-Fi Check: Fix Modem Lights Router Lights Ethernet/Wireless Adapter Status No Online: -Fix RF No DSL: -Fix Sync No Link/Network Cable unplugged: -Check Ethernet cable -Try different device/port -Ethernet Drivers IP Address … Continue reading

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DNS Servers

Level 3 Communications 4.2.2.1 4.2.2.2 Google 8.8.8.8 8.8.4.4 2001:4860:4860::8888 2001:4860:4860::8844 OpenDNS 208.67.222.222 208.67.220.220 Bell 207.236.176.30 207.236.176.21 Rogers 64.71.255.198 64.71.255.202 Execulink 199.166.6.5 TekSavvy 206.248.154.22 206.248.154.170 76.10.191.198 76.10.191.199 eBox 69.28.239.8 69.28.239.9 74.116.184.8 Eastlink 24.222.0.33 24.222.0.5 Start.ca 64.140.114.21 64.140.114.22 64.140.114.23 – These are … Continue reading

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Router Emulators

Brand Name IP Username Password Emulator Apple 10.0.1.1 No Web Access Airport Utility Asus 192.168.1.1 192.168.50.1 router.asus.com admin admin Old Interface RT-N10E RT-N12 RT-N16 RT-N56U New Interface RT-AC66U RT-AC5300 Belkin 192.168.2.1 <blank> <blank> <blank> admin All Cisco (Small Business) 192.168.1.1 … Continue reading

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