What is required for “Internet” to work?
Physical Connection: Ethernet / Wi-Fi
| Check: | Fix |
| Modem Lights Router Lights Ethernet/Wireless Adapter Status |
No Online: -Fix RF No DSL: -Fix Sync No Link/Network Cable unplugged: -Check Ethernet cable -Try different device/port -Ethernet Drivers |
IP Address
| Check: | Fix |
| Wireless/Ethernet Adapter/Router WAN Status Ensure DHCP is ON Renew IP |
Disable Firewall Admin DOS: -netsh int ip reset log.txt -netsh winsock reset catalog replace ethernet cable try different PC / router |
Flow of Traffic
| Check: | Fix |
| Ping 127.0.0.1 Ping router IP Ping modem IP Ping ISP IP |
Disable Firewall Check/Disable unused adapters Admin DOS: -netsh int ip reset log.txt -netsh winsock reset catalog |
DNS Service
| Check: | Fix |
| Ping website by name | Disable Firewall use nslookup to try different DNS server correct DNS settings in TCP/IP configuration |
Web Browser/Service
| Check: | Fix |
| Browse by name Browse by IP Browse to Router/Modem |
Disable firewall Disable Proxy Disable Tunnel/VPN serviceAdmin DOS: -netsh int ip reset log.txt -netsh winsock reset catalog |
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